Our healthcare professionals are trained to work with babies and children requiring assistance for situations such as coma, chronic illnesses and physical and mental issues arising from accidents, injuries and near-drowning incidents.

We assist in the recuperation and recovery process of patient after surgical procedures, such as hip/knee replacements, back or cardiac surgery. We understand the importance of minimising hospital acquired infections by removing the patient from hospital to home as soon as possible.

to advise and coach on specific exercises to aid patients with a speedy recovery. In addition, a physiotherapist is available to provide a recovery service. Special requirements are discussed with the patients’ doctors to ensure that the best possible support is provided for a full recovery.

CHAPS provides home-based care for anyone requiring 24-hour assistance and monitoring. Examples of illnesses requiring frail care include chronic illnesses, wound care Parkinson’s, dementia, Alzheimer’s, strokes, multiple sclerosis, diabetes, cardiovascular disease and emphysema.

Our respite care offers interim care, where loved ones are caring for family members and the level of care required goes beyond their expertise, or where the carer needs a break from caregiving. We provide caregivers for as long as they are needed.

We offer care for the elderly, in the comfort of their own home. The elderly have a range of needs from frail care, chronic illnesses, risk of falls, surgical procedures and general mobility issues. Our caregivers are able to support them emotionally and make their daily tasks easier.

We facilitate access to treatment for HIV and TB, and offer nursing care, guidance and support. It is important for people living with TB to adhere to treatment for 6 months, and those who are HIV positive (or living with other chronic illnesses) have to be educate, capacitated and assisted in adhering to their lifelong treatment. Our caregivers are trained to perform home assessments that establish the living conditions and health of the patient and will also support the client in their treatment plan adherence.

CHAPS provides home based care for hospice patients, enabling families to spend quality time with their loved ones at the comfort of your home during their final days. We provide expert nursing care for patients’ palliative and the psychosocial needs of the patient and family. Bereavement counselling is also available.

STEP 1 – Initial Consultation

• During the initial consultation we will gather basic information from you to assess the level of care required.
• This can be done either in person, phone call, a video call or whatsApp.
• A further assessment may be needed with the patient and will be subject to a chargeable fee.

STEP 2 – Care Plan

• A personalised care plan will be developed based on the client’s needs. This will be submitted together with a quotation to the client for consideration and will be tailored to suit your budget and healthcare needs.
• As a medical aid member, Chaps will require an approval of care from your Medical Aid scheme, accompanied with the treating doctor or specialist motivation letter which includes the ICD-10 code(s).
• CHAPS will endeavour to assist you with obtaining approval from your medical aid.
• For non-medical aid members, you will be required to pay in advance after the quotation has been accepted, before our nurses are allocated to your service of care required.

STEP 3 – Client Onboarding

• Once the client has accepted our care plan quotation, a suitable and well skilled qualified nurse will be allocated to the client within 24 hours.
• Chaps is committed to provide you with nurses who will deliver high quality care, but equally important is a friendly caregiver with caring approach.