Quality of care is what happens at all the points of service along the continuum of care, and high-quality care is the system’s ability to produce care that will address the client’s needs in an effective, responsive and respectful manner.

Course duration: 1 day

Course description

At the end of this training, all participants will be able to:

• Explain quality of care in VMMC
• Describe the difference between QA, QI and CQI in VMMC.
• Identify components of all key areas in VMMC CQI
• Describe the CQI methodology
• Review common VMMC quality gaps and possible interventions
• Contribute to provision of quality VMMC care