CHAPS is a corporate styled PBO. Though CHAPS is a PBO by registration, CHAPS prides itself on its high performance mind-set and corporate styled organisational culture. The organisation aims to be result-focused and at every level carefully monitors and measures business unit outputs.
These four pillars have culminated into the unique CHAPS business model that operates in alignment to a corporate organisation, where CHAPS assumes a high level of business risk as funding is obtained only after service delivery. The diagram below illustrates the CHAPS business model, explaining the corporate mechanisms utilised to deliver on their two-pronged Customer Value Proposition.
Through consistent improvements in operational efficiencies, enhanced relationship management at the National, Local Government and Funder levels and a consistent stream of innovation, CHAPS has improved its capacity, sustained medical male circumcision delivery and has tailored a differentiated business model to assist in maintaining and growing the funding base.
A blend of skilled and motivated staff including researchers, medical experts, HIV experts, management consultants, and skilled trainers.
A proudly South African approach to our work and a deep desire to promote positive health outcomes and eliminate HIV/AIDS from South Africa and the rest of the continent.
Carefully designed systems and integrated services which allow CHAPS to be flexible and respond quickly to funder and client needs while maintaining a standardised framework allowing consistent delivery of exceptional service and results.
The diagram below illustrates CHAPS’ success: